This is the initial level. It indicates a lack of well-defined quality processes - it is possible that QA is regarded as a part of debugging rather than as a set of best practices that ensure the correct operation of the system. Without test plans, clear workflows and expert testers in the team, the quality of the product may be unstable and unreliable.
To get to the next level, your team needs to implement workflows that ensure policies and strategies, clear test planning, monitoring and control of testing, and dedicated testing environments.
Keep in mind that this is a brief auto-evaluation to understand where your team stands today rather than a complete study of your quality practices. If you are interested in taking the entire evaluation with our team, request this service today.